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Lettings fees

Every fee for our lettings services, for landlords and for tenants. All fees include VAT.

These fees come from our Landlord Fees Schedule (England) and Tenant Fees Schedule, May 2026 versions. All fees include VAT. Leasehold block management fees are on our fees and charges page.

Our three levels of service

Tenant Find

60% of the first month’s rent, minimum £504

  • Agree the rent, and advise on safety rules, refurbishment and letting consents
  • Market the home, put up a board and carry out accompanied viewings
  • Find and reference a tenant, including Right to Rent checks
  • Advice on non-resident landlord tax status
  • Collect the first month’s rent and pay it to you, less any pre-tenancy invoices

Inventory and holding the keys: extra charge.

Rent Collection

10% of the rent collected, plus the Tenant Find fee

Everything in Tenant Find, plus:

  • Collect the rent every month, and chase late rent
  • Arrange payments for statutory requirements

Inventory and holding the keys: extra charge.

Fully Managed

12% of the rent collected, plus the Tenant Find fee

Everything in Rent Collection, plus:

  • Two inspections a year with a report to you, reducing to one a year after two years without problems
  • Arrange routine repairs with approved contractors, with up to two quotes for works over three weeks’ rent
  • Tell utility providers when tenants change
  • Agree deposit deductions at the end of the tenancy
  • Inventory and holding the keys, included

More about fully managed lettings

For example, a Fully Managed fee of 12% on a rent of £1,000 a month is £120 a month.

Other fees for landlords

These apply only when the work is needed.

Before the tenancy

  • Energy Performance Certificate, gas safety certificate, EICR, portable appliance testing, legionella risk assessment, and smoke and carbon monoxide alarms: the contractor’s prevailing rate, invoiced directly.

Start of the tenancy

  • Tenant Find fee: 60% of the first month’s rent, minimum £504.
  • Tenant referencing, guarantor referencing and deposit registration: included in the Tenant Find fee.
  • Inventory and schedule of condition: from £150, depending on the size of the home; included for Fully Managed.
  • Landlord withdrawal before move-in: the equivalent of two weeks’ rent.

During the tenancy

  • Additional property visits: £60.
  • Rent review: £84 managed, £168 non-managed.
  • Contract variation: £240.
  • Right to Rent follow-up check: £120.
  • Landlord withdrawal during the tenancy: one month’s rent.
  • Project coordination for works over £1,000: 10% of the cost of the works, including VAT.
  • Additional contractor quotes: £60.
  • Obtaining appliance manuals: £30.
  • Damp inspection report: from £120, depending on the size of the home.

Court and legal action

  • Legal notice: £180 managed, £240 non-managed.
  • Court paperwork: £360.
  • Possession proceedings: £360, plus court fees.

End of the tenancy

  • Check-out (non-managed): £120.
  • Deposit dispute: £120 managed, £160 non-managed.

Financial charges

  • Interest on unpaid sums: 4% above the Bank of England base rate.
  • Non-resident landlord submissions: £120 a year.
  • HMRC reporting: £120.
  • Annual income and expenditure schedule: £60.
  • Same-day payment: £15.
  • Overseas payment: £30.
  • Vacant property visit: £60.
  • Management takeover: £150.
  • Deposit transfer: £60.

Rent guarantee

  • Fully Managed rent guarantee, rent up to £2,000 a month: £390 a year.
  • Fully Managed rent guarantee, rent £2,001 to £3,000 a month: £516 a year.
  • Tenant Find rent guarantee: through a third-party provider.
  • Each rent guarantee policy includes an administration fee, which depends on the monthly rent and which we confirm before you agree, covering policy administration, liaison with the insurer and administration of any claim.

Commercial lettings

  • Commercial letting fee: one month’s rent.
  • Commercial management fee: 12% of the rent collected.
  • Commercial licence agreement: £240.

Fees for tenants

These apply to assured periodic tenancies in England from 1 May 2026, in line with the Tenant Fees Act 2019 and the Renters’ Rights Act 2025.

  • Holding deposit: one week’s rent, to reserve a home. It is offset against the first month’s rent or the tenancy deposit, as agreed.
  • Tenancy deposit: five weeks’ rent where the annual rent is below £50,000, or six weeks’ rent where it is £50,000 or more. It is protected in a government-authorised tenancy deposit scheme.
  • Rent in advance: for tenancies starting on or after 1 May 2026, no more than one month’s rent.
  • Late payment of rent: if rent is more than 14 days late, interest of no more than 3% above the Bank of England base rate, from the date it was due.
  • Lost keys or security devices: the actual cost of replacing them, including a locksmith and new locks if needed.
  • Changing the tenancy at your request: £50 per agreed variation.
  • Change of sharer at your request: £50 per replacement tenant, or reasonable costs if higher.
  • Ending the tenancy early at your request: the landlord’s reasonable costs, up to the rent they would have received had you given the usual two months’ notice.

Properties with an annual rent of more than £100,000 are not covered by the Tenant Fees Act.

Your protection

Rent and deposits we hold are protected by the Propertymark Client Money Protection scheme. We are members of The Property Ombudsman, an independent redress scheme.

Landlord fees schedule (PDF)Tenant fees schedule (PDF)

Last reviewed: 6 October 2026.