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Fully managed lettings

We look after your rented home and your tenant: rent, repairs, inspections, the deposit and the law, for one percentage of the rent.

What it is

Our fully managed service is for landlords who want their let home looked after properly, without the day-to-day work. We find and reference your tenant, then manage the tenancy for as long as it lasts.

  • Agreeing the rent with you, and advice on safety rules and letting consents
  • Finding and referencing your tenant, including Right to Rent checks
  • An inventory and schedule of condition, and holding the keys
  • Protecting the deposit in a government-authorised scheme within 30 days
  • Collecting the rent each month and paying it to you, less our fees, within 10 working days of cleared funds, with a statement
  • Chasing late rent and advising you on arrears
  • Two inspections a year with a report to you, reducing to one a year after two years without problems
  • Arranging routine repairs with approved contractors, with up to two quotes for works over three weeks’ rent
  • Arranging and paying for safety checks when they fall due
  • Telling utility providers when tenants change
  • Agreeing any deposit deductions at the end of the tenancy
  • Out-of-hours emergency advice line for your tenant: 0333 444 0365

Your rent and any deposit we hold are protected by the Propertymark Client Money Protection scheme, and we are members of The Property Ombudsman.

Renting since 1 May 2026

Under the Renters’ Rights Act 2025, assured tenancies became rolling (periodic) tenancies on 1 May 2026. Section 21 ‘no fault’ notices can no longer be used: a landlord can only end a tenancy using a legal ground for possession. Rent can go up once a year, with two months’ notice. We handle this for you and tell you exactly what applies to your home.

Would you rather look after the tenancy yourself? We also collect rent on its own, or simply find you a tenant. Every option and fee is on our lettings fees page.

Is this right for you?

  • Landlords who would rather not deal with tenants, repairs and paperwork themselves
  • Landlords who live away from the area or abroad
  • Landlords who want help keeping up with the Renters’ Rights Act and safety rules
What it means for youYour rent arrives each month with a clear statement, your home is inspected and kept safe, and your tenant has a team to call.Every home is different. Call our lettings property management team on 01704 54 34 34 and we’ll talk you through how this would work for yours.

Questions people ask

What’s included in fully managed lettings?
Finding and referencing your tenant; the inventory; protecting the deposit; collecting the rent and chasing arrears; two inspections a year, reducing to one after two years without problems; arranging routine repairs and safety checks; telling utility providers when tenants change; agreeing deposit deductions at the end; and our out-of-hours emergency advice line for your tenant.
How quickly do I receive my rent?
We pay it to your nominated account, less our fees, within 10 working days of receiving cleared funds, with a statement of account.
Will you arrange repairs without asking me?
We can arrange a repair costing up to two weeks’ rent per item without asking you first, and more in an emergency. For bigger jobs we ask you first, with up to two quotes for works over three weeks’ rent.
Is there a minimum contract?
No. There is no fixed term, and either of us can end the agreement with one month’s written notice.
Can I still end a tenancy?
Yes, but since 1 May 2026 only by using a legal ground for possession under Section 8 of the Housing Act 1988, with the right notice period for that ground. Section 21 notices can no longer be used. We will tell you which ground applies and what evidence you need.
Is my money protected?
Yes. Rent and deposits we hold are protected by the Propertymark Client Money Protection scheme, and we are members of The Property Ombudsman.
Who does my tenant call in an emergency?
In an emergency, call 999 first. For a gas leak, call the gas emergency line on 0800 111 999. Our out-of-hours emergency advice line is 0333 444 0365.
What does fully managed lettings cost?
12% of the rent we collect, including VAT, plus our Tenant Find fee of 60% of the first month’s rent (minimum £504, including VAT). For example, on a rent of £1,000 a month the management fee is £120 a month. The inventory is included. Every fee is listed on our lettings fees page.

How it works

  1. We visit, agree the rent with you and check the home is safe and ready to let.
  2. We find and reference a tenant, set up the tenancy and protect the deposit.
  3. We collect the rent, inspect the home, arrange repairs and keep you up to date for as long as the tenancy lasts.

What it costs

12% of the rent we collect, including VAT, plus our Tenant Find fee of 60% of the first month’s rent (minimum £504, including VAT). For example, on a rent of £1,000 a month the management fee is £120 a month. The inventory is included.

All lettings fees

Helpful guides

The Renters’ Rights Act: what changed on 1 May 2026

Where we provide this

SouthportChurchtown and KewBirkdale and AinsdaleFormbyOrmskirk and AughtonCrosby and MaghullBootle and LitherlandLiverpoolHesketh Bank and TarletonPreston, Penwortham and LongtonAll areas we cover
Talk to our lettings teamCall 01704 54 34 34

Talk to our lettings team

Letting a home, or renting one we manage? We’d love to hear from you.

Contact usCall 01704 54 34 34